e appreciate your interest in working at Sunrise Springs Spa Resort, an Ojo Spa Resort. We strive to provide an outstanding guest experience in an authentic, welcoming environment that respects our guests and employees while emphasizing a mindful and genuine approach to hospitality excellence. These values guide our operation and are consciously cultivated among our team.

For information concerning positions, click on a job title to view each job’s details. Interested applicants must email their cover letter and resume to: HR@sunrisesprings.com.  Background checks will be performed.

Brand and Marketing Manager- Full-time

Ojo Spa Resorts seeks an experienced Brand and Marketing Manager to execute multi-channel brand marketing plans and campaigns that drive growth and performance and that maximizes OSR’s potential.

The chosen candidate will implement brand positioning plans, perform market and competitive research and analysis, and coordinate day to day activities and projects. Responsibilities will also include copywriting, media relations, vendor relations and acting as a brand ambassador and spokesperson. OSR is comprised of: Ojo Caliente Mineral Springs Resort & Spa; and Sunrise Springs Spa Resort.

If you have the following qualifications, we want to hear from you!.

  • At least five years’ experience delivering successful brand marketing strategies, preferably in hospitality and in New Mexico.
  • BA/BS in Marketing/Communication or related field, or equivalent experience.
  • Able to “get into the weeds” and “think strategically”. This is a one-person function without any direct reports, so must be able to be your own coordinator, administrator, and office assistant while also working closely with senior management to assist in developing and implementing brand marketing initiatives.
  • Prior experience with and knowledge of Ojo Caliente Mineral Springs Resort & Spa and/or Sunrise Springs Spa Resort is a plus.
  • Prior advertising agency with brand management experience strongly desired.
  • Strong communicator. Articulate; outstanding writing competencies under strict deadlines. Ability to message concisely and inspirationally. Ability and desire to act as a spokesperson when requested.
  • Intuitive. Assimilates fast. Can triage quickly and with good judgement. Results oriented. Efficient multi-tasker. Strong persuasive collaborator who is patient and calm; able to work within a matrix environment. Excellent interpersonal skills. Outgoing personality. Creative and detail oriented.
  • Strong digital and social media marketing experience. Able and willing to monitor email and posts (social media) on weekends and evenings.
  • Extensive knowledge and competencies in CRM and project management software, social media platforms and Microsoft Office.
    10. Strong analytical and project management skills.
  • Ability to work unpredictable hours on week days, week nights and weekends.
  • 10% travel (within New Mexico and the United States.) Able to physically work at both resorts.
  • Passionate about OSR’s Mission and Core Values.

We offer medical, dental, and vision insurance, a 401k plan, and employee discounts at Ojo Spa Resorts. Send resume and cover letter to HR@ojospa.com.

~ An Ojo Spa Resort ~
2017 & 2018 Travel + Leisure’s Top 10 Best Destination Spas in the U.S.

Equal Opportunity Employer
No agencies, please.

Housekeeping Manager- Full-Time

Sunrise Springs Spa Resort seeks a Housekeeping Manager to lead the operations of the housekeeping department with the goal of achieving excellence in guest satisfaction. If you enjoy working surrounded by cottonwood trees and springs, have a passion for people management and comprehensive cleanliness, and approach work with a can-do, roll-your-sleeves-up attitude, we want to talk with you!

Responsibilities

  • Provide leadership and direction for housekeeping and laundry activities for the resort, ensuring high standards of cleanliness for guest rooms, casitas and public areas.
  • Inspect guest rooms and public areas for cleanliness, repairs and orderliness. May also clean rooms and public areas based on occupancy and staffing.
  • Train, motivate, and coach staff members with a friendly and nurturing style. Provide performance feedback and resolve employee relations issues.
  • Develop written standard operating procedures and training manuals.
  • Maintain a regularly scheduled cleaning program.
  • Submit work orders to maintenance department.
  • Ensure that operational and safety procedures are followed.
    • Prepare the weekly staff schedule.
  • Maintain cleaning supplies and linen inventories.
  • Update room status’ in the computer.
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.

Qualifications:

  • At least one year of hotel or resort housekeeping management experience.
  • Bi-lingual (Spanish and English). Must be able to read, write, understand and speak the English language.
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities.
  • Demonstrated ability to effectively utilize computer equipment and applications, including but not limited to Microsoft Office Suite, Excel, and lodging management systems. Knowledge of Agilysys a plus. 
  • High School diploma or equivalent required.
  • General knowledge of cleaning chemicals and their safe use.
  • Must be able to lift up to 40 pounds and carry up to 30 pounds.
  • Must be able to spend the majority of the day walking, twisting, bending, pushing, pulling, climbing stairs and moving throughout the resort’s 20 developed acres which includes stairs and uneven ground.
  • Experience driving a golf cart or similar vehicle.
  • Meticulous attention to detail.
  • Strong organizational and administrative skills.
  • Must be able to work under pressure, in a fast-paced environment with multiple interruptions.
  • Must be flexible in hours and days worked including weekends, holidays, and early mornings.

To apply, submit resume and cover letter to hr@sunrisesprings.com.

We offer competitive compensation as well as discounts on services and products at Sunrise Springs and our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.
~An Ojo Spa Resort~
Equal Opportunity Employer

LMT's- Part-Time

Sunrise Springs Spa Resort is seeking Licensed Massage Therapists (LMT’s) for current openings. We are in the process of growing our Spa and are interviewing great LMT’s now. LMT’s at Sunrise Springs provide distinctively different and authentic experiences for our guests. Our LMT’s contract with us to provide highly skilled and professional holistic bodywork and spa services.
Credentials and Experience:
• Demonstrated experience in bodywork treatments and therapeutic services, preferably in Spas or wellness spa.
• Ability and willingness to be trained in Sunrise Springs’ Spa Menu and company protocols.
• CPR certified.
• Currently licensed by the New Mexico Massage Therapy Board.
• Able to provide professional liability insurance.
Sunrise Springs is a smoke-free, drug-free environment at all times.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.
~An Ojo Spa Resort~
Equal Opportunity Employer

Job Type: Contract

At Sunrise Springs our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs. We offer competitive compensation as well as discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort.   Interested? Send resume and cover letter to: HR@sunrisesprings.com

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.

~An Ojo Spa Resort~
Equal Opportunity Employer

Maintenance Tech -Full-Time

Sunrise Springs seeks an experienced full-time Maintenance Technician to perform a variety of maintenance and engineering functions at this 90-acre Resort. This person must understand the practices, procedures, techniques, tools and technologies of facility and property maintenance in a hotel environment and be able to work the second shift—times are negotiable, start at 2:30 p.m. -11:00 p.m. Friday, Saturday, Sunday required. Your choice of two days off – Monday through Thursday.
Duties:

  • Maintenance Tech will perform daily scheduled maintenance tasks, assist the Project Team with construction projects and complete daily work orders and Preventive Maintenance orders in guest facing areas.
  • Employee will carry the Facilities cell phone and respond to calls in guest facing areas including guest rooms throughout the shift. Employee must be able to communicate effectively in English.
  • Employee must be able to shift priorities based on guest expectations and pick up the postponed project when guest expectations have been satisfied.
  • Experience in a hotel environment is a plus. Experience with light plumbing and light electrical required.
  • Employee will be asked to be able to repair any item you might find in a hotel room, conference facility or spa. Examples include but are not limited to: bathroom fixtures and faucets, furniture, cabinetry, painting, lighting fixtures, electronic and standard locks, setting thermostats. Training will be provided to the right candidate.
  • Ability to use a computer is required. Training will be provided on specific programs.
  • This is a guest facing position. Employee must be presentable and able to positively interact with our guests.
  • DOE and benefits. Second-shift premium.

At Sunrise Springs, we offer competitive compensation as well as discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral
Our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs.
~An Ojo Spa Resort~
Equal Opportunity Employer

Reservationist- Part-Time

If you are passionate about customer service and providing the best guest experience, we want to hear from you! Sunrise Springs Spa Resort seeks two part-time Reservationists. Hospitality, customer service and/or call center experience are a plus, but we are willing to train college-educated candidates who are articulate, compassionate, friendly, have a pleasant phone voice, have a strong desire to learn, and enjoy working in a beautiful resort setting. This position will work up to 20 hours per week, with the flexibility to work various shifts on weekends, weekdays, holidays and/or evenings based on the evolving needs of the business.

Sunrise Springs Spa Resort offers competitive compensation as well as discounts on services and products at Sunrise Springs and at our sister

Spa Attendant-Full-Time

Sunrise Springs Spa Resort in Santa Fe seeks full-time and part time Spa Attendants for our award-winning spa. Spa Attendants assist in the overall functionality of the spa, assuring a neat, clean and orderly appearance at all times. Spa Attendants maintain the pristine condition of the changing rooms, relaxation room, reception area and retail areas.
Duties include:

  • Restocking linen and treatment rooms.
  • Following opening and closing procedures and check lists.
  • Maintaining a neat and clean spa throughout the day.
  • Backs-up the spa front desk and retail area as needed.
  • Oversees the outdoor Ojito and Repose pool areas.

Spa Attendants provide calming and gracious service that enhances the tranquil guest experience in the spa.
Requirements:

  • Prior spa experience preferred, but not required.
  • Must have a meticulous eye for detail.
  • Punctuality and reliability required.
  • Ability to work evenings, weekends, weekdays, and holidays required.
  • Must be well-groomed, able to wear a uniform, able to follow instructions, work with minimal supervision, and have excellent interpersonal skills, including a calm and gracious demeanor.
  • The position requires a moderate amount of physical activity: standing and moving for up to eight hours per day, both indoors and outdoors, sitting, reaching, lifting, bending, kneeling, stooping, climbing, pushing and pulling items weighing up to 40 pounds.
  • The Position requires that the employee be exposed to weather extremes such as heat, cold and steam.

Sunrise Springs Spa Resort offers competitive compensation and benefits, including discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.
~ An Ojo Spa Resort ~
Equal Opportunity Employer

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