We appreciate your interest in working with us at Sunrise Springs Spa Resort. We strive to provide an outstanding guest experience in an authentic, welcoming environment that respects our guests and employees while emphasizing a mindful and genuine approach to hospitality excellence. These values guide our operation and are consciously cultivated among our team.

Our available positions are listed below. Click on a job title to view each job’s details.

To Apply: Please submit a letter of interest with your resume to: hr@sunrisesprings.com. Incomplete submissions may not be reviewed. Due to the natural environment at Sunrise Springs and the nature of experiential programming, all staff must be comfortable outdoors performing physical activities, and be able to navigate uneven ground, diverse terrain, multiple stairs, and be prepared to work in unpredictable weather conditions. Note: All Sunrise Springs employees will be subject to a background check as a condition of employment. We are a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs. We are an equal opportunity employer.

Sales Manager

Sunrise Springs Spa Resort, located in Santa Fe, New Mexico, seeks qualified candidates for Sales Manager. You will be responsible for managing sales activities in a manner that reflects our mission and values. You will collaborate with the marketing and event/catering teams while managing sales efforts on a local, regional and national level, ultimately achieving sales and revenue targets. You will also assist in representing the resort in the local community and at large.
If you are highly self-motivated, love networking and building relationships, and have the following qualifications, we want to hear from you! • 3+ years of sales and business development experience in the hospitality and/or wellness travel industry.

• Strong connections to organizations in Santa Fe, Albuquerque and surrounding communities.
• Previous group sales experience, with a broad referral network.
• Outstanding communication, organization, negotiation and sales presentation skills.
• Proven track record of new business development and superior follow through.
• Prior experience in budgeting, forecasting, and establishing sales goals and yield strategies a plus.
• Capable of generating regular sales reports to monitor efficacy of the sales effort.
• Demonstrated ability to analyze sales data and make recommendations to improve outcomes.
• Strong computer skills including Microsoft Office Suite and database management software such as Delphi.
• Bachelor’s degree in a related field (or equivalent) a plus.
• Able to travel regionally (20% – 30%); occasional national travel.
• Preference given to local candidates or those wanting to live in the Santa Fe area.

Sunrise Springs is Santa Fe’s only destination spa, with 70 tranquil acres of gardens, walking paths and scenic high desert landscape surrounding the historic spring-fed waters. The resort’s serene guest rooms, art and fitness studios as well as its spa facilities fuse native and contemporary design influences with subtle touches of the Southwest to embody the expansive texture and tones of the desert. Sunrise Springs serves delectable farm-fresh cuisine and provides opportunities for fun, adventure, and transformative experiences. www.SunriseSprings.com.

Sunrise Springs offers competitive compensation and benefits, including medical, dental, vision, 401(k), paid time off, and discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort.
To apply send cover letter, with compensation requirements, and resume to: HR@SunriseSprings.com

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.

Sales Assistant
Sunrise Springs Spa Resort seeks a full-time Sales Assistant to work in the Sales and Catering Office. The Sales Assistant is courteous, self-motivated and detail-oriented. Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette. The position requires thorough knowledge of PMS systems, sales and catering software and MS Windows / Office software.

The Sunrise Springs Sales Assistant must have a meticulous eye for detail, punctuality and reliability required. Ability to work evenings, weekends, weekdays, and holidays required. Must have excellent interpersonal skills, including a calm and gracious demeanor.

The position requires a moderate amount of physical activity both indoors and outdoors in providing tours and ensuring that all catering and conference events are meeting Sunrise Springs standards and contractual agreements.

Sunrise Springs Spa Resort offers competitive compensation and benefits, including discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs.

Duties include but are not limited to the following:

• Responsible for maintaining, publishing and distributing event calendars and banquet event orders.
• Prepares and types correspondence and financial reports as directed.
• Prepares correspondence on behalf of the Sales Manager and the Catering and Conference Services Manager. Duplicates, copies, distributes and emails materials for the department/office.
• Appropriate business use of telephone and voice mail system.
• Greets internal and external customers in a friendly and professional manner.
• Maintenance of filing system in accordance with department policy.
• Preparation of special reports or projects, as requested.
• Attend all required meetings.
• Maintain a professional and friendly relationship with other departments, team members and clients.
• Answer incoming telephone calls completing a lead form for all inquiries and assist guest with questions, changes and special requests. Ensure no leads are abandoned and all calls are returned within four hours and requests are communicated to appropriate departments.
• Type all banquet event orders and group resumes.
• Maintain catering filing system according to SOP’s. File contracts and correspondence daily.
• Conduct all sales related interactions with the highest level of professionalism while maintaining standards.
• Ensure that billing and credit agreements are managed and controlled.

Knowledge and Skills:

• Minimum one-year administrative support experience.
• Excellent writing and communication skills.
• Knowledge of Sales Force – Delphi applications a plus.
• Proficient with Microsoft Word and Excel.
• Must be able to multi-task, prioritize duties, and work under pressure.
• Ability to manage sensitive/confidential information.
• Previous hospitality experience is an asset.
• A positive personality with a passion for hospitality.
• An enthusiastic team player.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.

An Ojo Spa Resort
Equal Opportunity Employer

Reservationist - Part Time
Sunrise Springs Spa Resort in beautiful Santa Fe seeks a part-time Reservationist! The Reservationist is responsible for creating an outstanding first impression over the phone, driving resort sales by presenting the resort experience to our guests, providing exceptional service by anticipating guests’ needs and assisting in booking reservations at spa, restaurant and other resort amenities and activities. This position will work up to 28 hours per week with the flexibility to work various shifts on weekends, weekdays, holidays and/or evenings with availability to cover unexpected reservationists’ absences based on the evolving needs of the business.

Specific duties include:

• Answer telephone calls in the Reservations Department promptly, courteously and according to established protocols.
• Upsell rooms and treatments according to established procedures to maximize resort average room rate and revenue.
• Assess guests’ requests and inquiries, offering creative suggestions and recommendations tailored to guests’ unique needs.
• Input complete guest reservation information into resort management systems accurately and according to established protocols.
• Maintain a professional demeanor by exhibiting a positive attitude toward employees, managers and guests, modeling the resort’s core values.

Minimum of 1 year previous reservations/sales experience in the hospitality industry, preferably at an upscale hotel or resort, required. High school diploma (or equivalent) required; college degree preferred. Knowledge of Microsoft Office programs; experience in resort/hotel software strongly preferred; experience with Agilysys a plus. Ability to enter data quickly and accurately while communicating with guests on the phone. Must be available to work a flexible schedule including days, evenings, weekends and holidays. Ability to sit for long periods of time in close proximity to other employees, stand, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 20 pounds. Sunrise Springs Spa Resort offers competitive compensation as wells as discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs. We provide genuinely gracious hospitality while stewarding and sharing sacred springs. Equal Opportunity Employer No Agencies please

Spa Coordinator

The Spa Coordinator coordinates and schedules all spa services, pools, and other spa functions, such as spa groups. Participates in overall quality control of the spa. The Spa Coordinator also maintains retail inventory, assists in the preparation of the monthly retail inventory, merchandises the retail area, rearranges product, and alerts Spa Director of low inventory and when guests inquire about retail products. The Spa Coordinator opens and closes the spa, handles cash, and uses the spa software system. Adheres to all opening, ongoing and closing check lists. Communicates immediately to appropriate spa staff of any schedule changes, problems, guest or staff issues. The Spa Coordinator  follows strict grooming standards, looking clean, crisp and neat at all times.

Qualifications include:
• Minimum of two years of combined spa or hotel front desk and/or retail experience preferred.
• CPR certification preferred.
• High school diploma (or equivalent).
• Strong computer skills, experience, and aptitude.
• Reliable and punctual.
• Ability to work under pressure with a high level of patience and respect for guests and co-workers.
• Ability to work evenings, weekends, weekdays, and holidays required.
• Ability to work in a quiet environment where the employee may be exposed to weather extremes such as heat, cold and steam.
• Ability to stand for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 40 pounds.
• The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate quietly yet clearly.

At Sunrise Springs our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs. We offer competitive compensation as well as discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort.

If you have the desire to ensure the best possible guest experience, and are an energetic people person, please contact us.

Spa Attendant

Sunrise Springs Spa Resort in beautiful La Cienega seeks a full-time Spa Attendant! The Spa Attendant maintains the cleanliness of the entire spa, ensuring that treatment rooms, reception & retail areas, storage areas, restrooms, and Ojitos soaking & steam areas are immaculate and thoroughly stocked at all times. The Spa Attendant provides calming and gracious service to guests that enhances the tranquil environment. Specific duties include:

• Stocking treatment rooms and linen storage area with linens, towels, paper goods, and other supplies.
• Preparing spa for opening, breaking down and cleaning spa at closing, maintaining spa throughout the day.
• Cleaning, prepping, and stocking Ojitos soaking & steam area (e.g. drain, clean, fill tubs; stock towels; clean steam areas).
• Assist guests to steam, pool and tub areas as needed; describe the function and features of each area to guests.
• Provide back-up at registration and retail areas as needed.

Prior spa experience preferred. Must have a meticulous eye for detail. Punctuality and reliability required. Ability to work evenings, weekends, weekdays, and holidays required. Must be well-groomed, able to wear a uniform, able to follow instructions, work with minimal supervision, and have excellent interpersonal skills, including a calm and gracious demeanor. The position requires a moderate amount of physical activity: standing and moving for up to eight hours per day, both indoors and outdoors, sitting, reaching, lifting, bending, kneeling, stooping, climbing, pushing and pulling items weighing up to 40 pounds.

Sunrise Springs Spa Resort offers competitive compensation and benefits, including discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs.

We provide genuinely gracious and accommodating hospitality while inspiring guests to discover, connect and thrive.

Human Resources Coordinator

Sunrise Springs Spa Resort seeks a Human Resources Coordinator to assist the Director of Human Resources and HR team members in the day-to-day operations of the Human Resources Departments at two resorts. Will perform a variety of administrative and record-keeping functions related to recruitment, on-boarding new hires, benefits, HRIS (HCM), report-writing, records management, employment law compliance, safety, and employee activities. Will graciously provide accurate and timely information to employees and applicants.

QUALIFICATIONS

1. Two years of human resources administration experience at a medium sized organization.
2. Two years HRIS (HCM) system experience. Paylocity a plus.
3. Two years benefits administration experience. Knowledgeable of benefits laws and regulations.
4. Prior hospitality industry experience a plus.
5. Associates degree in business (or equivalent) preferred.
6. Organized, detailed, accurate and deadline driven.
7. Excellent interpersonal and communication skills.
8. Ability to handle confidential information and to be discreet.
9. Flexible; desire to work in a fast paced, ever-changing environment.
10. Strong computer skills; proficient in an HRIS and MS Office Suite, including Word, Excel, and Outlook.
11. Bi-lingual (English and Spanish) a plus.

Sunrise Springs is Santa Fe’s only destination spa, with thoughtfully-designed spaces that embody the textures and tones of the stunning high desert. With beautifully designed casitas and garden rooms, indoor and outdoor meeting and event spaces, a tranquil spa with open air soaking at Ojitos, delectable farm-fresh cuisine in the Blue Heron Restaurant, and 20 acres of intentionally-designed gardens, paths and walking trails, opportunities for fun, adventure and transformative experiences abound. www.SunriseSprings.com.

Sunrise Springs offers competitive compensation and benefits, including medical, dental, vision, 401(k), paid time off, and discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort.

To apply send cover letter and resume to: HR@SunriseSprings.com

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.

An Ojo Spa Resort
Equal Opportunity Employer

Housekeeper

Sunrise Springs Spa and Resort located in the beautiful La Cienega Valley is looking for a Housekeepers who is experienced and dedicated to providing a great guest experience.

Applicants must have reliable transportation, be dependable, and pass a background check. Resort or hotel experienced a plus, but not required.

Starting wage is above Santa Fe minimum wage. Benefits include paid time off and medical, vision and dental insurances.

Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.

Landscaper

Sunrise Springs Resort, located in the beautiful La Cienega Valley among shade trees and ponds with an amazing landscape, seeks experienced landscapers. Duties include planting, maintaining, weeding, pruning and fertilizing ornamental trees, shrubs, flowers, and lawns. May also maintain drip irrigation systems.

Qualifications:

Use hand and garden tools and work outside in a variety of weather conditions.
Perform heavy physical activity including: bending, squatting, stretching, standing and walking on the entire property.

Must be able to work flexible schedule to include nights, weekends, weekdays and holidays.
The position requires manual dexterity with the ability to follow written or oral instructions and to work with minimal supervision.

It is essential that candidates have an excellent driving record with a valid driver’s license and reliable transportation to and from the resort.

Sunrise Springs Spa Resort offers competitive compensation as well as discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located on 70 acres with beautiful cottonwood trees and natural springs.

We provide genuinely gracious and accommodating hospitality while inspiring guests to connect, discover, and thrive.

Bell Person

Sunrise Springs Spa Resort in Santa Fe seeks a full-time Bell Person to join their Guest Services team. This position will work closely with Front Desk and Housekeeping, ensuring the highest standards of service and the best possible experience for all guests. The position can, at times, be fast-paced and require movement throughout our 70-acre resort. Presently, most of the hours will be in the afternoon and evening, typically working an eight or ten-hour shift and will be dependent on volume of guest arrivals and departures. The Bell Person will: • Escorts guests to their accommodations, provide luggage services, orient guests with the features and amenities of the property and their accommodations, and assist them in accordance with the resort’s mission and core values.
• Project an approachable and professional image in personal appearance, working closely with Guest Services Coordinators and Housekeeping staff to ensure all guests’ needs are met.
• Maintain complete knowledge of all resort features/services, experiential classes, room types, room rates and the daily house count.
• Maintain awareness of any special groups or activities on the property.
• Be familiar with meeting rooms and meeting room set-up options. Qualifications: • Clean driving record and the ability to drive a van to provide guest transportation services.
• Minimum of one year of hospitality experience, preferably in a resort setting, preferred.
• Excellent interpersonal skills
• Good computer skills
• Ability to work a flexible schedule on evenings, weekends, weekdays, and holidays is required.
• Ability to walk or stand and move about the resort (both indoors and outdoors) for eight or more hours per day, sit, reach, bend, kneel, stoop, climb stairs, lift, push, and pull items weighing up to 50 pounds. Sunrise Springs Spa Resort offers competitive compensation and benefits, including discounts on services and products at Sunrise Springs and at our sister resort, Ojo Caliente Mineral Springs Resort & Spa. Sunrise Springs is a healthy, smoke-free resort, located in the La Cienega Valley 70 acres with beautiful cottonwood trees and natural springs.

Licensed Massage Therapist

Sunrise Springs Spa Resort, is seeking Licensed Massage Therapists for future opportunities.  We are in the process of growing our Spa and are creating a pool of potential LMTs.  LMTs at Sunrise Springs create distinctively different and authentic experiences for our guests. Our LMTs contract with us to provide highly skilled and professional holistic bodywork and spa services.

Responsibilities:

•Reviews each guest’s intake form prior to the initial meeting with the guest.
•Utilizes Sunrise Springs’ system to maintain guest records confidentially, consistently and accurately.
•Complies with policies and procedures, quality, safety, and infection-prevention protocols, as well as all applicable laws and regulations. Required Education,

Credentials and Experience:

•Minimum of 3 or more years of demonstrated experience in bodywork treatment and therapeutic services, preferably in Spas and or wellness organization.
•Experience/certification in at least 2 modalities: Deep Tissue, Hot Stone Massage, Body Scrubs, Face and Scalp Work, Reflexology, or Reiki.
•Ability and willingness to be trained in Sunrise Springs’ Spa Menu and company protocols.
•Currently licensed by the New Mexico Massage Therapy Board.
•Able to provide professional liability insurance.

Please introduce yourself by applying in order to be considered for future opportunities. Sunrise Springs is a smoke-free, drug-free environment at all times.

We provide genuinely gracious hospitality while stewarding and sharing sacred springs.